Contact
Talk to the INVO team
Questions on appetite, appointments or an account in progress? We respond within 1 business day.
Where to send it
Route your request to the right inbox for the fastest response.
Personal Lines Direct
865-425-7470Straight through to the Personal Lines desk for quoting and service.New Business Submissions
submissions@invounderwriting.comNew business applications, ACORD forms, supplementals, loss runs, and supporting underwriting documents.Endorsements & Policy Services
agentservice@invounderwriting.comEndorsements, policy changes, billing and payment help, certificates, policy documents, and service requests.Commission Questions
commissions@invounderwriting.com865-425-7305Commission statements, payments, agency setup, commission status, and follow-up.Personal Lines Support
support@invounderwriting.comPersonal Lines team, personal lines service, rating assistance, and policy support.Marketing reps
Find your rep
Every agency has a dedicated marketing rep for appointments, appetite questions and production support. Search by ZIP code or state.
Contact directory
Search every underwriter and marketing representative by name, division or coverage. For fastest review, send new submissions to submissions@invounderwriting.com unless a team member has asked for direct follow-up.
21 people
Bryce King
Commercial Specialty Underwriter
Commercial Specialty
Commercial specialty submissions, E&S market review, coverage placement, account review, and hard-to-place risks.
Kyle Eaton
Commercial Specialty Underwriter
Commercial Specialty
Commercial specialty submissions, E&S brokerage placement, market access, coverage review, and account support.
Molly Decker
Commercial Specialty & E&S Underwriter
Commercial Specialty
Commercial specialty and E&S submissions, USLI support, product guidance, market access, and underwriting support.
Josh Willis
Workers’ Comp Underwriter
Workers’ Comp
WC submissions, underwriting review, class code guidance, appetite and pricing review, loss run review, and market placement.
Jackson Holt
Workers’ Comp Underwriter
Workers’ Comp
WC submissions, underwriting review, class code guidance, appetite and pricing review, loss run review, and market placement.
Caitlyn Gardner
Transportation Underwriter — For-Hire Fleets
Transportation
For-hire fleets, trucking risks, fleet review, driver and MVR review, loss runs, appetite guidance, and carrier placement.
Molly Decker
Transportation Underwriter — Commercial Auto / Not-for-Hire
Transportation
Commercial auto and not-for-hire fleets, product guidance, submission assistance, and underwriting support.
Goo Sakhleh
Temp Staffing Underwriter
Temp Staffing
Workers' compensation contact for staffing submissions, StaffShield accounts, mid-market underwriting, and staffing-related WC placement.
Bryce King
Temp Staffing Underwriter
Temp Staffing
Staffing-related GL/PL, Cyber, Excess, Crime, EPLI, coverage review, market access, and account support.
Kyle Eaton
Temp Staffing Underwriter
Temp Staffing
Staffing-related GL/PL, Cyber, Excess, Crime, EPLI, coverage review, market access, and account support.
Molly Decker
Commercial Digital Underwriter
Commercial Digital
Digital marketplace support, product guidance, USLI support, direct-access market assistance, and underwriting support.
Krystal Brightharp
Commercial Digital Underwriter
Commercial Digital
Digital marketplace processing, online quote workflow support, carrier access support, and direct-access market support.
Christy Land
Personal Lines Underwriter
Personal Lines
Personal lines rating, home and auto support, market placement, policy assistance, and service support.
Christi Bacastow
Personal Lines Underwriter
Personal Lines
Personal lines rating, home and auto support, market placement, policy assistance, and service support.
Mike King
Marketing representative — NC, VA
Marketing representatives
Agency relationships, onboarding, production growth, and market guidance.
Michael Hansard
Marketing representative — SC, North GA
Marketing representatives
Agency relationships, onboarding, production growth, and market guidance.
Mike Long
Marketing representative — FL, South GA
Marketing representatives
Agency relationships, onboarding, production growth, and market guidance.
Matt Zeck
Marketing representative — AL, MS, TX, AR
Marketing representatives
Agency relationships, onboarding, production growth, and market guidance.
Brody Layton
Marketing representative — TN, KY, IN, IL
Marketing representatives
Agency relationships, onboarding, production growth, and market guidance.
Jeffrey Cox
Marketing representative — AZ, NV, NM
Marketing representatives
Agency relationships, onboarding, production growth, and market guidance.
Averi Williams
Marketing representative — All Other States
Marketing representatives
Agent onboarding, submissions triage, business development, and territory support.
Georgia split — Atlanta and north: Michael Hansard. South of Atlanta: Mike Long.
Reach us directly
For the fastest answer, contact your marketing rep or the underwriter for the division. Our main desk is here if you need it.
- 800 Oak Ridge TurnpikeSuite A-500Oak Ridge, TN 37830
- 833-777-2453
- agentservice@invounderwriting.com
- Mon–Fri, 8:00 AM–5:00 PM EST
- Follow us on LinkedIn
For the fastest underwriting review, include all available applications, ACORD forms, supplementals, loss runs, driver information, payroll details, and any supporting documentation relevant to the risk.